Payment methods

1. Payment for products purchased

The payment for products purchased may be made using a credit, debit, prepaid or corporate card or by cash on delivery.

In case such payment is made using a card, the following cards are accepted: MasterCard, Visa and Maestro. The Seller has entrusted the security of card payments to Monri Payments d.o.o., having its registered office at Radnička cesta 54, Zagreb, VAT No.: 82551932122. After selecting this payment option, the Buyer shall directly access the SSL secure connection where he shall enter the payment card number. As a minimum, this connection is secured by 128-bit encryption, which makes it protected against identity theft and fraud. Like at any other point of sale, the bank verifies and authenticates the card. After completing the relevant form, the Buyer confirms the transaction and completes the ordering process, after which he shall receive Seller’s order confirmation at the specified e-mail address. The amount charged to the card may be equal to or less than the authorized amount if it is impossible for any reason to deliver all products ordered, of which the Buyer shall be notified.

If the card payment process is not successfully completed, the system shall automatically cancel the order.

After the payment process is successfully completed, an order confirmation shall be received at the Buyer’s e-mail address and the Seller shall then proceed to deliver the products ordered.

Particulars of cards shall not be written down or stored and shall not be available to Seller’s employees or any contractors other than the commercial banks the Seller conducts business with.

In case of payment on a cash-on-delivery basis, the Buyer shall pay for the product at the time of its delivery. The Buyer shall pay the invoice for the product ordered to the delivery person at delivery of the product ordered. Such payment shall be deemed made as of the time the relevant amount of cash is handed over at the time of delivery.

The invoice shall be attached to the shipment (each shipment if the goods ordered are to be delivered in several shipments).

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